Thanks, my friend!
My wife and I would normally just take the flight we had originally scheduled and not really sweat it. Because who doesn’t mind being stranded on a tropical Caribbean island with great food. LOL
But our parents are aging—my mother lives alone after my father died—and we’re the only household within our extended family with a wholehouse generator. So we have people relying on us.
We went ahead and checked in for tomorrow’s flight. Our big concern is—even if the arrival of the winter mess is delayed in NC—there’s no guarantee that the airline won’t have to juggle equipment around due to upstream delays and cancellations elsewhere in the system. This is a big storm of course and they could cancel Saturday’s flight regardless of conditions at CLT.
Coming from 35 years of flying experience. (Was a crew member for 15)
Here's some tips. Go ONLINE first. While you are online or chat, stand in line at the ticket counter. Have MULTIPLE options going at the same time.
Airlines are all about asset positioning. If a big storm (hurricane of ice) Airlines are about financial loss mitigation. So, they move the assets OUT of the storm. Meaning, they ground them, or more than likely move them. The key is to keep the grid moving outside of the storm as much as possible.
If I had a penny for each time I've heard "Well, it's not snowing in San Diego!". Right, but...the plane has been moved to a) avoid the storm and potential damage to a very expensive plane AND to keep the infastructure moving and READY when it's all over.
Final point. Example: CLT. No way does American try to keep most of their assets in CLT, because they lose all potential revenue with a locked down airport. Locked down planes etc.
So, if your flight is cancelled....it's because the entire web of all the airlines trying to protect and recover quick.
Hope that helps any newbies looking to fly.